REVIEWS

They go above and beyond to help. Wendy at the front desk explains everything so well, which I especially appreciate as someone who isn't very car literate. They're communicative and patient about answering questions and helping you get to the best solution for you. I'm very grateful to have them as my go-to auto shop!

Morgan Hederstedt Weaver

The staff here are really friendly. They take the time to explain everything about the car in detail. Even though they couldn’t fix it right away (probably because they had a lot of other customers), they did a perfect job as soon as the parts arrived, even test driving it to make sure everything was good. I was especially grateful that, unlike other shops that might charge extra, this place (at least in my case) gave me a much more affordable and reasonable price than expected. I hope they continue serving the local community for a long time, and I definitely recommend this shop!

dongmin kim

Honest, Reliable, Fair, and Hardworking is how I would describe the team at Swanson’s who addressed and fixed all the issues with my vehicle. Mike was able to address any questions or concerns I had as well as making sure I had reliable transportation to and from work while my vehicle was being serviced by his team. They did an excellent job and I’ll be back in the future.

Nicholas Surman

I'm not used to posting reviews online but Swanson's deserves a good review. I'm a new driver and not quite knowledgeable about cars. The team at Swanson's were very accommodating, very professional and honest about wants going on with my car. Swanson's will definitely be my go to for car maintenance and issues. Thank you for providing us a great service! God bless you!

Malony Docena

Very professional and fair. Needed brakes and they told me that I only needed to replace the rear brakes. Front ones were still fine. Saved me a few hundred bucks. Scheduled an appointment and three hours later my car was ready with the brakes done. Could not ask for anything more. If I ever have any car issues, I know exactly where to bring it.

Jon Furdek

Hands down the best. I've been going here for years and will continue to. Honest. Quick. Reasonable. And quality work.

Mike Thorp

Great experience Honest and trustworthy.

Sandy Russell

I love taking my truck into them they are fair and up front.

Mickey Graff

Tires

Had to take a work truck in for a tire repair, called and they told us to get it in before 4pm and it would be done right away. Belle tire wanted us to wait an hour and a half just to be seen and then we might not even get it fixed. They suggested to make an appointment 3 days out.

Crystal Phillips

We broke down on our way home from a weekend get away from the west side of the state, we stopped at Swanson's and the technician said we could not make it home, our only alternative was to rent a U-Haul and tow it home. The people at Swanson's, Jody, Wendy, the owner Randy and another gentleman whose name escapes me, were kind enough to stay a little late to help us find a U-Haul place in the area and Randy arranged for our Uber ride to get there to pick it up. This was 5 years ago and I finally found their card again but I never forgot their generosity and helpfulness. I offered to buy them lunch and they said no thank you, just share my experience with them online. If I lived in the area it would be the first place I'd go for service. Thank you again everyone at Swanson's.

Mark Vomfell

Very nice to talk to!

Michael Moore

I trust Swansons. As a woman, that is a big deal. Their staff is knowledgeable, helpful, and never tries to over-sell. Very thankful for Swansons.

Mary Beth Wolf

Swanson's was very helpful. I came in from out of state and my truck broke down in the last 15 miles of the trip. They were very busy but got me in and fixed in about 4 days. Charged a fair price also.

Daniel Rairigh

4x4 Services

They replaced some of my rear end parts of my jeep, front wheel, bearing and other miscellaneous parts. They did a very great job. I will be returning my vehicle when it breaks down again, thank you for the great job.

Kirby&santos

4x4 Services

I took my 2016 Ford Focus to Borgman's and was quoted $3500 to replace the full Rack and Pinion on my vehicle. I called Swanson and their quote came in as $2300. Over a thousand less than dealer using all the same parts. There was a hiccup in the scheduling that put the work behind schedule but after discussing my frustration Swanson went above and beyond to make sure we were taken care of. We needed the vehicle by a certain date and they met that expectation. The total including oil change as well came out to $2600. Pricey nonetheless but more affordable then a dealer in the area and I would 100% recommend using Swanson. I test drove the vehicle quite a bit and they cleared up the issues I was having. I would definitely use Swanson again. Shoutout to Wendy. You were welcoming, knowledgeable, and helpful. Thanks again.

Nathan Krott

I am always happy with the work they do here! They are able to get my car serviced in a reasonable amount of time, they do quality work and are in the reasonable to medium price range.

Joan Slonka

I have been a Swanson's Auto Service customer for many years. Recently I brought my Toyota Highlander to them for 100,000 mile maintenance. They gave me a quote and there were several things that needed to be done, so the price made sense. Halfway through the day I got a call from Wendy saying that many of the things, in fact almost all of the things we had planned to do, had been done at about 60,000 at another shop before I owned the car. They could have not said a word, performed all of the work in the quote and I would never have known. The bill was 0 . They have integrity and they will have my business for a long time!

Rick Reuther

Wendy and her team are beyond amazing! I will be taking my vehicle back for a tune up before I drive back to Las Vegas

Kandace

Mike was a pleasure to work with! My 2016 Jeep Grand Cherokee had a severe coolant leak. I was able to limp it into their shop on Monday morning and was initially told that they could not get to my vehicle until Friday. The next day, Tuesday morning, Mike contacted me and advised they were able to get my vehicle in sooner than expected and that I had a leak in my Radiator as well as a bad water pump. They had my vehicle fully repaired with a new radiator and water pump by Thursday morning and they came in 100 dollars less than the initial estimate! Great work and great communication throughout! Have definitely gained a new customer! My father who recently retired after 42 years as a mechanic even gave a 2 thumbs up! Thanks again Mike and your crew at Swanson's!

Erin & Phil Anderson

They do excellent work and are fair and honest.

Evelyn Eighmey (Evie)

Great place

Ron Loko

We have been taking our vehicles here for the last 9 years, when we moved to the area. Always great service. Staff is awesome! As a woman, I do not feel taken advantage of. I have never had any problems at all.

Heather Darling

I took my Impale to Swanson's as I noticed my exhaust had become louder. I had no idea if I needed a complete new exhaust system or at the least maybe a muffler. After leaving it there for them to check I was home no more than two hours and I got the call my car was done! They were able to repair a hole in the exhaust pipe for a total of under $100. There is truly something to be said about have confidence and more so trust in a auto garage and I certainly do with Swanson's!

Dennis Shrontz

We knew we needed to have our tires rotated due to uneven wear, but we also knew that they could be used longer and didn?t need replacement. There was still plenty of tread on all four tires and space before the wear bars. Another tire store said we definitely needed four new tires. I knew that wasn?t true. Swanson?s was honest. They did the rotation and wrote on the bill their recommendation of two new tires which were more worn than the other two. I appreciated their honesty. Their service was also prompt and their pricing was fair.

Jason Besley

With them being only 2 minutes from my house is a bonus, but I would still go to Swanson's if they were a good distance away. I've used them for both my vehicles and they always perform great service. Just recently I had a timing belt issue that they were able to repair very quickly. They explained the issues and what the repair would be along with the cost. They even called me the day after to ensure everything was running properly. Great people, great company. Highly recommend.

Justin Dill

Honest estimates, great service

Kent Buchanan

Fast service. Honest assessment. Fair prices. Very satisfied.

Keith Szyniszewski

Very honest and fast service. I?ve only used them twice so far but will definitely take my vehicle back if needed

Abigail Adams

Great staff. Knowledgeable, polite, and willing to work with you whatever your situation. It's like having a friend who really knows cars.

Ilona Forshey

Very friendly and cost effective. Very good at what they do. 10/10.

Trevor W

Good service

Tony Nelson

Really fast. Didn't expect my repairs to be done till hours later. Everyone there knows their stuff. I will definitely be coming back.

Geo Nich

Justin at the front desk is awesome!

SherryVan

Responsive, efficient, helpful.

Ronald Baker

Always fantastic service here. No BS. They tell you what's up and what needs to be fixed and the turn around time is nice. Most of the time it's been a day or two for me. Customer service is top notch too. Quality work from what I can tell and usually the costs are lower than I expect.

Gerid Adams

Grandville, MI

I've taken my vehicle to Swanson's 5 times for various repairs, and have been very satisfied with the work that's been done. Very friendly customer service as well. I highly recommend Swanson's auto service.

Shelly W.

Swansons has always been a great place to go. We recommend alot of customers to them and have not heard any complaints.

Steve Vroma

Thanks Swanson's, my car no longer goes clunk clunk when I go over a bump bump.

Kevin Littlepage

Been going to Randy and Swanson's for over 35 years. Trustworthy and reliable. Treated like family.

Paul Ketchum

Grandville, MI

Once again we received excellent, professional care at Swanson's. We have had our vehicles serviced at Swanson's for over 34 years. We always receive prompt friendly service. Our vehicles are always repaired correctly and at a very fair price. We always recommend Swanson's and will continue to be life long customers.

Pete & Denise Klein

Stopped by Swanson's before a long drive back home because my low tire pressure light was on. They greeted me warmly and kindly drove my car inside on a snowy, cold night and checked it out for me.......free of charge!!! I would wholeheartedly recommend Swanson's for your auto service needs! They treated me like a friend from the moment I walked in the door until I got safely back on the road. :)

Sue Vuyst

Had a freak accident, and brought my car to Swanson's. Everyone was so helpful and kept me updated on my vehicle. Spoke with Wendy and Justin, both were super friendly. The work done on my vehicle was awesome, and really happy about the honesty. Definitely be back! Thanks again.

Brian Walsh

Love this shop, I don't take my truck anywhere else. Good prices and great customer service.

Jaci

They always take great care of me and everyone I?ve referred to Swanson?s!! The front counter staff are always waiting with a smile and a cheerful greeting, ready to help!

Zackery Swanson

I needed some work done on my car, and I didn't quite know where to even start. I poked around Google Maps, read some reviews, and wound up at Swanson's. They diagnosed my car. They fixed my car. I am now heading into winter with a lot more confidence in my car. Solid service. Nice people. Good coffee. That's about all you can really ask for. Thank you, Swanson's Auto.

Walter Kim

Excellent service. Courteous staff. Reasonable prices.

Jan Heniser

Not the way I expected my morning to go....I was on the way to my mom's when a tire was in my lane in highway that I could not avoid. So over it we went. My car immediately started making a noise after I hit it. I pulled over and saw there was smoke coming off something under car so took it to Swanson Auto Service in Grandville and they were the BEST! I have an aggressive dog that was in car and the lady helped me get my boys and dog in their waiting room and brought water to my dog and quarters to my boys to get candy with while we waited. They honestly made my day and then I got my wallet out to pay and they wouldn't even let me. Thank God it was nothing major. Go to Swanson Auto if you need any car help!!!!

Jen Mascorro-Smit

We've been clients of Swanson's Auto for many years and we highly recommend them. They've always been kind, courteous, accurate and truthful. Competitive pricing and the highest quality of service keeps us coming back for all of our auto mechanic needs.

Kris Stott

Been bringing my cars here for almost 15 years. Always excellent service, fair pricing and quick turn around.

Eric Madden

Our family has used Swanson's for many years for all our vehicles and have been completely satisfied with their service. They are always upfront and honest about the work needed, and the repairs get completed correctly the first time. I recommend Swanson's to anyone who is looking for a friendly and competent repair shop for your vehicles.

Rob E - Grandville, Michigan

The people here are great. As I was packing up our van to go home from our vacation, 2 states away, I noticed radiator fluid pouring out of the radiator. By luck my family, including 4 young kids, and I ended up at Swanson's. From the moment I explained the situation to Wendy, she and everyone there did all they could to help us out. Within 2 hours we were on the road home with a new radiator. They made a bad situation much better.

Brian O. - Chicago, Il

Recommended by my daughter. Very satisfied with kind, friendly service.

SHARON FERRIS - WYOMING

I had a general service question and the person who answered the phone could not have been nicer and went out of her way to offer other options to help me as well. It's not often you get treated this well. I just wanted to give credit where credit is due. Thank you!

Mike Z - Angola IN

I have been a loyal customer at Swanson's Auto Service for over 20 years. The employees are friendly and I am always greeted by name and with a smile. Repairs are done in a timely manner. They work around my schedule and always squeeze me in when I need something done right away. They recommend needed work in advance with no pressure to get repairs done right away. I feel safe knowing that they keep my car, and my kids' cars - especially my kids' cars - running safely. Even though I have moved from Grandville, I will still return to Swanson's for all my auto maintenance. Thank you Randy , Jodi and all who make my experience there great!

Sandy Daniels - Hudsonville

I have been a long time customer of Swanson's for many years. They continue to provide excellent service for all vehicles in my family. I can always trust repairs will be done proper and complete. The staff is always prompt in communication and very knowledgeable. I often recommend Swanson's to friends and coworkers.

Tom Parks - Grandville, Mi

Great People, fair prices!!

Stickney Family

Wouldn't go anywhere else!

Mariano Z.

Great place to get your vehicle service and treated fairly and in a professional manner.

Wendy F.

Swanson's has been servicing my cars for over 10 years. Randy and his team provide excellent mechanical and customer service.

Brent K.

Great experience with this place! Fixed my car and gave me a fair price.

Tyler J.

Swanson's auto have serviced my car many years. Very good people to work with. Quality service, understanding, and reasonable cost.

Mike V.

My dad and I looked around West Michigan for years for a repair shop that would service his Nissan 350Z well without huge costs. Swanson's was the ONLY one. They do quality work and will work WITH you whatever your personal situation. Just today, I purchased a new car and noticed a burning-plastic smell coming from the engine. In a panic, I called the head mechanic - Steve - and explained. We set a time the very next day for me to drop by. Not only did he check it out, he drove it into the back and looked the whole car over for me just to ease my mind. You are not just another number to these folks :)

Ashlee B.

My sons car broke down while at College and had it towed to Swanson's for an estimate and repair. They were upfront, honest and great to work with, making sure I understood all of my options. Would definitely recommend them to people in the area!

Andrew C.

We were vacationing on the westside and ran onto car troubles. Employees were very kind and helpful. They did excellent work on my vehicle and got us on our way. I would definitely take my vehicle to them again.

Regina M.

These guys are pros! I've been taking my car there ever since they opened. I've had major work done and have never been disappointed. I highly recommend them!

Thomas H.

My family has been taking our three autos to Swanson's since 2008 and we have been very happy with the service we received. We always feel good about the service recommendations they make and are never concerned that we might be getting taken advantage of. If you're looking for a new team to service your vehicles, I'd recommend Swanson's.

Scott G.

I have been taking my family cars to Swansons for years. Their facility is always very clean and even smells nice. The staff is friendly and courteous and go out of their way to help me and my kids deal with repairs needed on our vehicles. I trust their advice and refer my friends to them.

Tracey Q.

I am from southwest Michigan and was in the GR area for business when my car broke down. Since I didn't really know any auto repair shops in the area, the tow truck driver recommended Swanson's to me. Fortunately, they were able get my car in that day and fix it. Not only was I able to drive my car home that night, they let me use a "loaner" car so that I could make my service calls in the area without having to rent a car. A great big THANK YOU to everyone at Swanson's for saving my day!

Timothy H.

I have been using Swanson's Auto Service since I could drive, 20 years !!! Their staff is friendly, their service is great, and their prices are fair. I love that I don't need to make an appointment since they have a very easy drop off system. Very honest and reliable!!! We will never go anywhere else!!!

Erica V-M.

We have used Swansons service for many years. Our experience has always been excellent. The staff has always treated us kindly and honestly. We trust their work and have never been disappointed.

Kelly M.

I have been a customer of yours for many years, and as always, 100% satisfied. GOOD JOB GUYS!!

Russ P.

I now feel safe in the car. The brakes definitely needed to be fixed. As always, the services you provided are top-rate. Thanks!

David D.

If any family can challenge a mechanic, it's ours. We own a foreign car, a domestic truck, and a domestic car. Even in the face of some serious mechanical nightmares, Swanson's has never failed to come through when we need them most on any of our vehicles. Swanson's service is always prompt, thorough, and top-rate. In our book, Swanson's Auto Service is number one!

Maria D.

My dad used Swanson's, and I continued the tradition. I have been using them for over 20 years, and I can honestly say they have always been fantastic. I have never been disappointed. In fact if I had an issue, and needed to drop my vehicle off after hours without an appointment, Swanson's has always been able to at least look at it the next day, and most of the time have it even fixed the same day.

Troy K.

We purchased a used Jeep that had some problems which Swanson's Auto Service repaired quickly and correctly. There was one problem that was somewhat difficult, but Swanson's figured it out and fixed it for a very reasonable price. Now our Jeep runs great! We have four cars and take them all to Swanson's. We trust them to fix our cars correctly and at a fair price. They always give us prompt, courteous and professional service. It is wonderful to be able to take our cars to a place we trust completely!

Denise K.

My wife & I have been bringing our vehicles to Swanson's for almost 10 years now. I bring my business vehicles as well as my personal vehicles to them and have had excellent auto service as well as excellent customer service.

Jamie G.

Swanson's Auto Service has serviced all my cars since I moved to Grandville, 16 years ago. I know I can trust them to do what is necessary to keep the cars safe at a reasonable price. They are always honest about what needs to be done. They do little extras, like checking the tires whenever I ask. Larry and his tow truck have come to my rescue several times. I appreciate the personal service.

Sandy D.

I have been a customer at Swanson's for well over ten years. During that time I have had minor and major services performed on our vehicles. If I ever had questions about recommended service and options, I was given clear and accurate advice. I have never had a negative experience or outcome. These years have brought about a very trusting relationship, I can always depend on fast, complete, honest and dependable service. Their service fees have always been fair, I never consider shopping for a better price. Randy has more than once gone out of his way to assist me, they have never let me down. I recommend them to friends without hesitation. A visit to Swanson's is like stopping by to see old friends.

Dr. John C.

Swanson's Auto Service has always provided excellent service in maintaining our vehicles for the past 30 years. They have always stood behind their service with honesty and integrity. Thanks for being there for us.

Larry B.

Swanson's Auto Service is always fair with their prices and they do a great job. That's why I've been taking my car to them for at least 20 years.

Scott M.